Terms of Service

TERMS OF SERVICE – JEN HO

Effective Date: 09/01/2026

By accessing our website or purchasing from Jen Ho, you agree to be bound by the following Terms of Service.

1. General Conditions

Jen Ho reserves the right to refuse service to anyone for any reason at any time.
You may not use our products or website for any illegal or unauthorized purpose.

2. Accuracy of Information

You agree to provide accurate, complete and current information when placing an order.
We are not responsible for delays or errors caused by incorrect customer information.

3. Product Information & Availability

All products are subject to availability.
We reserve the right to modify or discontinue any product without prior notice.

4. Pricing & Payment

All prices are displayed in the currency shown on the website and are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion.

5. Order Acceptance & Cancellation

We may limit or cancel quantities purchased per order, per customer, or per address.
Orders may be canceled if we suspect fraud or unauthorized transactions.

6. Exchange Policy

All exchanges are subject to our Return & Exchange Policy.
We do not offer refunds. All approved cases will be handled by exchange only.

7. International Orders

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

8. Intellectual Property

All content on this website including images, logos, designs, and text is the property of Jen Ho and may not be copied or used without written permission.

9. Limitation of Liability

Jen Ho shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

Jen Ho reserves the right to update these Terms of Service at any time. Changes will be posted on this page.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia.

12. Contact

For any questions regarding these Terms of Service, please contact us through our official communication channels.